Terms of Service & SMS Routing
SMS Messaging Terms
Front Desk sends text messages on behalf of local service businesses. When you call one of these businesses and no one is available, we text the number you called from to continue your inquiry and help schedule service. By calling, you consent to receive these messages.
Reply STOP at any time to stop receiving messages. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.
Do not use text messaging to report a gas leak, carbon monoxide, fire, or any life-threatening emergency. Call 911 or your utility company immediately.
Questions? Contact Patrick Ruane at patricktruane@gmail.com.
1. Service Availability & Messaging
Front Desk service delivery is contingent on standard mobile network messaging routing and carrier policies. We strive for maximum uptime, but cannot guarantee uninterrupted service due to external network factors. Users are responsible for adhering to all applicable messaging regulations.
2. Account Responsibility & Content
Contractors retain full responsibility for the content and compliance of all custom text-back message templates. Front Desk acts as a dispatch service and is not liable for template content. Users must ensure messages are professional and compliant with local laws.
3. Billing & Contract Terms
Front Desk operates on a month-to-month service basis. Clear billing terms apply, with no long-term lock-in contracts. Services can be cancelled at any time with appropriate notice as specified in your account dashboard. All charges are non-refundable.
4. Updates to Terms
Front Desk reserves the right to update these terms periodically. Users will be notified of significant changes via email or through their account portal. Continued use of the service after such notifications constitutes acceptance of the revised terms.
Reach Out to Support
For any inquiries regarding these terms, your account, or billing, please use the form below. Our team is ready to assist you.